If you have a business, you understand how the internet can help you attract and retain more clients for your goods or services. However, you need to understand the different types of online marketing to ensure that [..]
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Billions of dollars are lost every year from organizations whose clients choose to clear out. The normal procurement cost per client for many midsized to large companies, is a harsh $400. Increase that by the many clients [..]
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Installing help desk software can cost a lot of money, so you are obviously not going to want to make any hasty decisions. While a company like Kayako is certainly going to be a safe bet, you still need some kind of idea of [..]
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Major companies are using chatbots online to revolutionize customer service. For one, chatbots allow companies to respond to customer concerns more quickly, with more information, that is tailored to that customer’s needs. [..]
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Every few years, we witness the advent of new technology, websites and apps, which embark on a similar trajectory as our lives. They, like us, start off as optimistic children full of unrealized potential, then they venture [..]
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In a world where every business from giant corporations to local mom & pop stores are pushing to make their business more relevant in the online world, Starbucks has decided to say “no thanks”. This week, [..]
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If you live near Los Angeles or Chicago, Kohl’s is about to make returning the things you bought on Amazon.com much easier.
Following announcement that Kohl’s would start selling goods from Amazon in ten of its [..]
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Bonding with your customers not only boosts sales but it also boosts spirits when done properly. When you are capable of inspiring your customers to buy, that’s great. It’s even better when you’re able to [..]
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