5 Tips for Choosing The Right Help Desk Software
Installing help desk software can cost a lot of money, so you are obviously not going to want to make any hasty decisions. While a company like Kayako is certainly going to be a safe bet, you still need some kind of idea of [..]
Should Your Company Utilize Chatbots? Here Are How Some Brands Using Them Effectively.
Major companies are using chatbots online to revolutionize customer service. For one, chatbots allow companies to respond to customer concerns more quickly, with more information, that is tailored to that customer’s needs. [..]
Why Technologies Die and What Could’ve Been Done to Save Them
Every few years, we witness the advent of new technology, websites and apps, which embark on a similar trajectory as our lives. They, like us, start off as optimistic children full of unrealized potential, then they venture [..]
Starbucks Shuts Down Its Online Store. Their Reason for Doing it Kinda Makes Sense.
In a world where every business from giant corporations to local mom & pop stores are pushing to make their business more relevant in the online world, Starbucks has decided to say “no thanks”. This week, [..]
Kohl’s will soon allow customers to return items purchased on Amazon.com
If you live near Los Angeles or Chicago, Kohl’s is about to make returning the things you bought on Amazon.com much easier.
Following announcement that Kohl’s would start selling goods from Amazon in ten of its [..]
5 Ways to Build a Stronger Bond Between You and Your Customers
Bonding with your customers not only boosts sales but it also boosts spirits when done properly. When you are capable of inspiring your customers to buy, that’s great. It’s even better when you’re able to [..]
How to Develop a Dynamic Brand and Corporate Identity
Your corporate identity is how you present yourself to your consumers, the public, investors, and your employees. It is a statement that reflects the history of your brand, your corporate mission, and the methods you take to [..]
Is Personalized Pricing Helping or Hurting Sales?
If you’re looking into marketing strategies and you thought data collection and specialized pricing to individual customers would be the next best thing, you might be wrong.
I spend a lot of time in Germany and [..]