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Why It’s Important to Know Your Target Market

Do you have an idea for a new product or service? Are you launching a small business that you hope will stand out among the competition? In order to succeed, you must know your target market. Not knowing your target market can cause your business to suffer in several key areas. There is simply no shortcut to knowing the profile of your typical customer.

A target market is the consumers within a larger audience that your business wants to reach. These customers share common characteristics. Things like demographics, psychographics, or buying behavior, for example. There are also many other types of target markets that you need to consider.

The characteristics they share make them more likely to be interested in what you have to sell. Identifying and then understanding your target audience is vital for achieving success. 

Not convinced? Here are a few reasons why it’s important to know your target market.


Helps You Understand Customer Needs 

What will persuade customers to buy your product or service? What will cause them to return to your business after you make a first sale to them? It’s their needs or wants that will cause this. understanding your target audience helps you to better comprehend their needs and preferences. 

This enables you to tailor your products or services to meet their specific requirements. This increases the chances of customer satisfaction and loyalty. By focusing on their needs, you can foster a strong connection between your brand and your customers. Hopefully, those efforts lead to long-term relationships and repeat business.

Everyone has different needs. A customer’s personality also impacts how they shop. Here are some examples of positive things a customer might say when a business is meeting their needs:

  • Choice: I can choose walk-in, delivery at home, or curbside delivery.
  • Customer Service: The employees here are friendly.
  • Ease: This product makes my life easier.
  • Familiarity: I’m more familiar with this store than with the new place in town.
  • Sustainability: I care about the planet, and so does this company.
  • Time: This product is saving me time.
  • Value: The prices here help me save money.


Helps to Reduce Marketing Costs

Every business wants to increase profits, but cutting costs is just as important. Knowing your target market can help you avoid spending money on unnecessary marketing costs. It is estimated that $37 billion in marketing is wasted each year due to ads that fail to engage the target audience.

One of the reasons to identify your target market is to know who is most likely to buy your product. What is their sex, age, and income level? What is this person’s typical day like? Does this person listen to the radio or do they watch TV? What social media platform is this person most likely to use?

Perhaps your target market is young women who spend lots of time on TikTok or Instagram. They use social media to find reviews about new beauty products. Time spent on these social media channels can quickly turn into a sale.

What would happen if you skip the step of finding this information? You might make some costly mistakes. Trying to reach this target customer with radio or TV marketing would be wasteful. So, identify your target market first so you can find out where your prospective customers are spending time, and don’t waste your money. 


Saves Time

Similar to saving money, knowing your target market will save you time. It takes time to develop effective marketing to reach your customers. The needs of a 20-year-old college student will be different from the of a 40-year old suburban parent. Do you know which customer is your target customer? Knowing if your prospective customer has disposable income, children, or a full-time job will help you create marketing that focuses on what matters to the customer.

Save time and narrow the field. Know who your company’s target market is. The more specific you are, the more you can cater to the people most likely to become your customers. 

Once you’ve identified the type of customer most likely to buy your product, you can market to that customer, and focus your efforts on acquiring these customers.


Knowing Your Audience Helps With Product Development

Once you’ve established who your target market is, you should be more aware of what your typical customer needs. With knowledge of your audience’s demographics, preferences, and pain points, you can create products or services that directly address their needs and wants. 

This not only increases the likelihood of your product’s success but also allows you to remain competitive within your industry. Additionally, understanding your target market can help you identify potential opportunities for expansion or diversification, driving further growth for your business. Some things you might think about include:

  • What do my customers need? 
  • What do they want? 
  • Can I create new products that will enhance our existing product offerings?
  • What new products can I create to make my customers’ lives easier?
  • Are there extra features we can offer that will make things more convenient for customers to save them time, and money, or to offer them more of what they already want?
  • What are customers already saying about our brand, and how can we respond to what they want or don’t want from us?


Helps You Decide Which Marketing Channel Is Best

Knowing your target market is essential for creating a winning marketing strategy. It’s critical to know who you’re selling to so you can find these customers quickly, efficiently, and in a cost-effective manner. By discovering where your target customers are most active, you can focus your marketing resources and efforts there. For example, if you run a business-to-business company, may focus on marketing on LinkedIn and perhaps Facebook. However, if you run a lifestyle brand. And one that is possibly best marketed on a visual platform, Instagram should be a good choice.

This ensures that your messages resonate with the right audience, leading to higher engagement, conversions, and overall return on investment. Consider all the different ways you might choose to market your brand:

  • TV
  • Radio
  • Direct mail
  • Coupons
  • Customer referrals
  • Word-of-mouth

Customers are bombarded by ads, so you must pick the option that your target customer is most likely to be affiliated with. If you pick TV, you must advertise on the station that your target customer watches. If you choose incorrectly, you have wasted money.

And that’s not all! In the world of social media, there are numerous options:

  • LinkedIn
  • TikTok
  • Pinterest
  • Facebook
  • Instagram
  • And more

Which social media option will you choose? Choose carefully, so you can target your paid ads to the marketing channel where your customers are most likely to spend time.

Some companies even decide to do no ads. They simply let the brand’s existence and the customer experience do the advertising for them. This strategy is typically for the highest-priced brands. Ferrari is one brand known to not run ads on TV. It isn’t selling to the masses.


Capturing a prospective customer’s attention isn’t easy. It takes time to determine your target market. And, there are several types of target markets out there. However, knowing your target market is essential for creating an effective marketing strategy. Once you know your target market, you will be equipped to market your product or business against your competitors.

Also read:

How to Find the Target Market for a Coffee Shop

Erin Shelby on TwitterErin Shelby on Wordpress
Erin Shelby
Team Writer: Erin Shelby is a writer and blogger based in Ohio. Follow her on Twitter @ByErinShelby

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Find Your Way · Grow Your Business · Marketing · Sales · Your Mindset

Team Writer: Erin Shelby is a writer and blogger based in Ohio. Follow her on Twitter @ByErinShelby

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