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The Importance of Good Employee Communication

There are many things that make a leader great. Their ability to delegate, inspire, and produce results are just a few examples. All of which are an important part of being a great leader. However, one key aspect that many leaders fail to focus on is how well they communicate with their employees.

Effective communication is essential in any workplace. It helps to create a positive and productive work environment. One of the most important forms of communication is between employers and their employees.

The landscape of business is fast and continues to get faster. As a result, effective communication has emerged as a crucial ingredient for organizational success. A thriving work environment relies on strong connections between employers and employees. 86% of employees and executives cite the lack of effective collaboration and communication as the main cause for workplace failures. This is a BIG deal for every supervisor, entrepreneur, or leader that wants to accomplish any meaningful goal.

But even though lack of good communication seems to be at the heart of many of the problems large and small businesses face, many still undervalue their importance. We hope to change that in this article.

In this article, we will explore the reasons why it is important to communicate with employees and how businesses can do so effectively. We’ll explain how good communication not only improves productivity and employee satisfaction but also serves as the lifeblood of a resilient and adaptive organization.



Builds Trust

One of the first and most important benefits of good communication with employees is its effect on trust. Trust is crucial when talking about employee and management relationships. Open and honest communication is not optional if one of your goals is to instill a trusting relationship in the workplace.

When employees are allowed to communicate with their employers, they feel that their opinions are heard and taken into account. This creates a sense of trust and loyalty toward the company. When employers consciously or subconsciously suppress employees’ thoughts and opinions, the opposite happens. Employees tend to think of leadership as the enemy. They can also become more cynical towards their work and stop caring. All of which is not good for the growth of your company.

If you want to build trust with your employees, communicate with them well and often. Don’t assume that your employees can read your mind. Take the time and effort to inform them about things going on within the business. Also, make an effort to ask them what they think about their roles and their job. Building trust is a multi-level process. However, it starts with communication.


Increases Employee Engagement

Employee engagement is a hot topic when it comes to managing employees. According to a Gallup report, 51% of employees are disengaged in the workplace, while 13% are actively disengaged. Low engagement hurts a company’s ability to operate and its overall culture. Although there are many reasons for low employee engagement, poor communication is one of the most important.

When employers communicate with their employees, they can keep everyone updated on the company’s goals and objectives. Employers can also inform them as to any changes that may be taking place. This helps employees to understand how their work fits into the bigger picture and gives them a sense of purpose. When employees are engaged and feel connected to the company’s mission, they are more likely to be motivated and productive.


Improves Collaboration

Effective communication is one of the keys to great collaboration in the workplace. When employers improve communication with their employees, they can share information about projects and goals, as well as any challenges that may arise. This type of effective communication makes sure that your team is on the same page and working towards the same objectives. It avoids deadlines being missed or assignments not being sent when they should be.

When the communication is flowing, it also allows employees to share their ideas and insights. This means better problem-solving and chances to innovate. When fostering good communication, use every tool at your disposal. This includes offline and online tools. The use of online collaboration tools and digital workplaces has been shown to increase productivity by up to 30%. That makes them vital if you want to maximize your team’s productivity.


Enhances Performance

Speaking of productivity, a culture of good communication also improves individual productivity and performance. When employers communicate expectations clearly, employees are more likely to meet them. Employees can find themselves working towards arbitrary targets or working on tasks that are not vital if their responsibilities are not clearly communicated to them.

Employees are more likely to achieve their targets when they understand what is expected of them. They are also less likely to make costly mistakes while on the job. A Garter study found that poor communication is responsible for 70% of corporate errors. To make sure that your team is performing at its best and with minimal errors, focus on improving communication.


Fosters a Positive Work Environment

Effective communication can create a positive work environment where employees feel valued, respected, and supported. When employers communicate with their employees, they can show that they care about their well-being and are committed to their success. This can help to foster a culture of mutual respect and cooperation.

Also, good communication helps employees understand each other’s perspectives, ideas, and concerns. This understanding fosters empathy which is essential for building a positive and healthy workplace culture. Which also keeps employees motivated. Fostering a positive workplace culture takes time and effort. However, once you do, the benefits are endless. 


Minimized Misunderstandings

Misunderstandings in the workplace are inevitable. They tend to happen on every level from staff to leadership. However, how they are handled can define a company’s identity. One of the best ways to solve workplace misunderstandings is with a habit of good communication. Great communication minimizes misunderstandings in the workplace by fostering clear, concise, and open exchanges of information among team members.

When misunderstandings happen, leadership needs to practice active listening. Active listening involves fully engaging in a conversation. It also means asking questions and summarizing what the other person has said. This helps to ensure that everyone’s perspectives are understood and taken into account. It is also important to be empathetic. This involves understanding and acknowledging their feelings, thoughts, and experiences.

It is important to communicate quickly and clearly when misunderstandings happen. This shows that you care about their issues and are willing to offer support, guidance, or resources to help employees address their concerns or difficulties. 


Helps Resolve Conflicts

When conflicts between employees or with management arise, emotions can run high. Many people want to be heard more than they want to hear out the other side. If you’ve created a culture of good communication, these types of conflicts don’t need to get ugly. Good communication skills, including active listening and empathy, can help to diffuse emotional tension and foster an environment where conflicts can be resolved more calmly and effectively.

You may have a situation where employees are not getting along. When this happens, it can be difficult to resolve when each side has its grievances. The best thing to do is to tap into the communication practices that you have been instituting in the workplace.   



Effective communication with employees is essential. It is one of the most effective ways to improve the way your employees function in the workplace. Employers must address communication gaps if they want to start building a culture of good communication amongst the staff. By prioritizing communication, businesses can create a more productive, efficient, and fulfilling workplace.

Also Read:

Effectively Communicating With Employees About Returning to Work

8 Ways to Improve Communication With Your Employees


Thomas Martin
Tom is a member of the Editorial Team at StartUp Mindset. He has over 6 years of experience with writing on business, entrepreneurship, and other topics. He mainly focuses on online businesses, digital publishing, marketing and eCommerce startups.

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Find Your Way · Grow Your Business · Leading Your Team · Productivity · Your Mindset

Tom is a member of the Editorial Team at StartUp Mindset. He has over 6 years of experience with writing on business, entrepreneurship, and other topics. He mainly focuses on online businesses, digital publishing, marketing and eCommerce startups.

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